Privacy Policy

Updated 22/06/2021
Cloud Present (“us“, “we” or “Company“) respects the privacy of its end-users (each,“you” or “User“) and iscommitted to protecting the privacy of Users who access, use, and/or registerto its website or any other services it provides (collectively: the “Services“). We have publishedthis Privacy Policy to outline our practices with respect to collecting, usingand disclosing your information when you use the Services. We encourage you toread this Privacy Policy carefully and use it to make informed decisions. By using theServices, you agree to the terms of this Privacy Policy and your continued useof the Services constitutes your ongoing agreement to the Privacy Policy. ThePrivacy Policy is a part of the Terms of Use andis incorporated therein by reference.WhatType of Information We CollectIn the course of using the Services, we may collectcertain information to provide and improve the Services, to contact or identifyyou, to enable you to access certain parts of the Service oras otherwise indicated in this Policy. We collect two types of information from ourUsers: the first type of information is non-identifiable information, which maybe made available to us through your use of the Services (“Non-personal Information“). The second type ofinformation is information that identifies an individual or may, withreasonable effort, identify an individual (“Personal Information“).Wecollect the following information about you:Personal InformationWhen using our Service - our webserverwill automatically collect your IP address, and unique online identifiers.These details are pseudonimyzed (cannot directly identify you) and arecollected for the purpose of delivering relevant content and ads and operatingand improving our Services. Additionally, any recordings made by a customerusing our Services, may incidentally contain certain Personal Information ifsuch information was disclosed by a User during such recording.When you send us an email – when you useour contact form or send us an email, we will collect any information,including Personal Information such as your full name and email address, andany information that you choose to include in your inquiry to us.When you subscribe to our newsletters – we will collectyour email address.When you sign up for an account – some sections of our Services requires you to create an account. As part of the registration process, you will be required to provide us with your contact details, including your name and email address.When you make a purchase on our Website – Should you purchase a subscription to our Service wewill collect your payment details. Such payment details are processed on ourbehalf by our payment processors. We do not collect or otherwise process yourpayment information but we may retain certain transaction information, solelyfor the purposes described in this policy.Non-Personal InformationWe also collect data about the use of ourService and the characteristics and activities of users, in order to operate itand improve it. We may collect the following non-Personal Data:Technical information – this includes data such as the browser you are using and its display settings, your operating system, device type, session start/stop time, time zone, network connection type (e.g., Wi-Fi, cellular), cookie information, your general location (city and country), and general information regarding your online behavior (e.g. clicks, actions, search queries,etc.).If we combine Personal Information withnon-Personal Information, the combined information will be treated as Personal Information.Cookiesand Tracking TechnologiesWe may usecookies and other technologies or methods of web and mobile analysis (e.g.,pixels, beacons,  etc.) to gather, store,and track certain information related with your access to and activity throughthe Services, including when you visit our website. A “cookie” is a small pieceof information that a website assigns to your device while you are viewing awebsite. Cookies are very helpful and may be used for various differentpurposes. These purposes include, among other things, allowing you to navigatebetween pages efficiently, enabling automatic activation of certain features,remembering your preferences and making the interaction between you and theServices quicker, easier and smoother. Our website may use the following typesof cookies:Strictly Necessary Cookies: These cookies are essential to enable you to login, navigate around and use the features of a website, or to provide a service requested by you, for example by remembering items you have placed in an online shopping basket. We do not need to obtain your consent in order to use these cookies.Functionality Cookies:These cookies allow the website to remember choices you make(such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by using a cookie to store information about the region in which you are currently located, remember changes you have made to text size, fonts, and other parts of web pages that you can customize, and provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect remains anonymous and they cannot track your browsing activity on other websites.Performance cookies: These cookies collect information about how you use a     website, for example which pages you go to most often, and record difficulties you may experience while using the Website, for example error messages. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the efficiency of the website.Targeting Cookies or advertising Cookies: These cookies are used to deliver     advertisements tailored to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.How to manage your cookie settingsBeloware links to commonly used web browsers. Information aboutcookies is usually found in the "Help" section of the web browser.GoogleChromeInternet ExplorerMozillaFirefoxSafari (Desktop)Safari (Mobile)Android BrowserOperaOpera MobileFor other browsers, please consult the documentation that your browser manufacturer provides. Mobile Devices - You can-opt out of certain types of interest-based advertising(or “cross-app” advertising), by accessing the “settings” on your device:If you're using an Apple device you can configure your device to limit ad tracking to by clicking on "settings" > "privacy" > "advertising" and toggling "limit ad tracking" to ‘on.’If you're using an Android device you can opt out of most app-based tracking for advertising by opening the "Google Settings" app on your device, selecting "Ads", and then selecting the option to opt-out of interest-based ads.Please note that the above information may change when the above manufacturers updates their systems. Also note, that your device may use another platform, not described above. In that case, please consult the manufacturer documentation for further instructions.You can also learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:Network Advertising InitiativeEuropean Interactive Digital Advertising Alliance (EU)Internet Advertising Bureau (US)Internet AdvertisingBureau (EU)We also use a tool called Google Analytics to collect information about your use of the Services. Google Analytics collects information such as how often users access the Services, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.LawfulGrounds for ProcessingProcessing of Personal Information is necessary for the performance of our contractual obligations towards you and providing you with our Services, to protect our legitimate interests and to comply with legal obligations to which we are subject.How We Use InformationWe use and share Personal Information in the manners described in this Privacy Policy. In addition to the purposes listed above, the Personal Information we collect is used for the following purposes:Provision of the Service – we will use the Personal Information you provide us for the provision and improvement of our Service, providing customer support and to respond to your queries.Service announcements - we will use your Personal Information to communicate with you and to keep you informed of our latest updates to our Service and offer you service offers.Marketing and advertising - We may use your Personal Information in the following ways: we may send you promotional material concerning our Service, or our partners' services, which we believe might interest you; we may also display certain adverts on our Service, which we believe will be relevant for you. We make our best efforts to make sure you see only relevant ads and receive relevant communications from us, including but not limited to, by building an automated profile based on your Personal Information.Opt-out of receiving marketing materials - You may choose not to receive our promotional or marketingemails (all or any part thereof) by clicking on the “unsubscribe” link in theemails that you receive from us. Please note that even if you unsubscribe, wemay continue to send you service-related updates and notifications, or reply toyour queries and feedback you provide us.If you do not want us to share your Personal Informationfor marketing and advertising purposes, you may opt-out in accordance with the"tracking technologies" section below, or contact us using thedetails provided below. Please note that even if you unsubscribe, we may stilluse and share your Personal Information with third parties for non-marketingpurposes (for example to fulfill your requests and orders, communicate with youand respond to your inquiries, etc.). In such cases, the companies with whom weshare your Personal Information are authorized to use your Personal Informationonly as necessary to provide these non-marketing services.Analytics, surveys and research - from time to time, we may conduct surveys or test features, and analyze the data we have to develop, evaluate and improve these features, all in order to improve our Services and offerings (including to our business partners), and think of new and exciting features for our users.Protecting our interests - we may use your Personal Information when we believe it’s necessary in order to take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our services and protect the rights and property of the Company, its users and/or partners.Enforcing of policies - we may use your Personal Information in order to enforce our policies, including but not limited to our Terms of Use.Compliance with legal and regulatory requirements - we may use your Personal Information to investigate violations, and as required bylaw, regulation or other governmental authority, or to comply with a subpoena or similar legal process.With Whom We Share the Information and For What PurposeInternal concerned parties - we share your information with companies in our group, as well as our employees, in order to provide you with our services.Business partners - we share your information with business partners, such as storage and analytics providers who help us provide you with our Services. These third parties may have access to your Personal Information so that they may perform these tasks on our behalf, but they are obligated to comply with the highest security standards and applicable data protection legislation, and may not use your Personal Information for any other purpose.Compliance with laws and law enforcement entities - we cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party's property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.Merger and acquisitions – we may share your information if we enter into a business transaction such as a merger, acquisition, reorganization, or a sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your information in accordance with the terms of this Privacy Policy.For How Long We Retain InformationPlease note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our policies and agreements. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client Personal Information, account opening documents, communications and anything else as required by applicable laws and regulations.EU ResidentsThis part of the Privacy Policy addresses the specific disclosure requirements under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).Rights of residents of the EUIf you are a resident of the European Union, please note that the following rights specifically apply regarding your personal information: (1) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information; (2) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format; (3) Request rectification of your personal information that is in our control; (4) Request erasure of your personal information; (5) Object to the processing of personal information by us; (6) Request to restrict processing of your personal information by us; (7) Lodge a complaint with a supervisory authority.However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.To exercise any of the abovementioned rights, you may contact us at: info@Cloud PresentTransferof Information Outside the EEAPlease note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.HowWe Protect Your InformationWe take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at info@Cloud PresentMinorsWe understand the importance of protecting children’s privacy, especially in an online environment. The Services are not designed for or directed at children under the age of 18 years old (“Minors”). We do not knowingly collect Personal Information from Minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should contact us using the details provided below.Updates or Amendments to This Privacy PolicyWe may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website or Application (as reflected in the “Last Revised” heading). We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Services, following such amendments, constitutes your acknowledgement and consent of such amendments to the Privacy Policy.How to Contact UsIf you have any general questions regarding the Services or the information that we collect about you and how we use it, please contact us, 86-90, Paul Street, London EC2A 4NE.

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